Welcome to WaitQR. Your privacy is important to us. This Privacy Policy explains how WaitQR collects, uses, and protects your information when you use our website, software, plugins, themes, and related services (collectively referred to as the “Service”).

By accessing or using WaitQR, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect different types of information when you use WaitQR.

Personal Information

When you register, purchase, or contact us, we may collect information such as:

• Name

• Email address

• Billing information

• Company or business name

• Phone number (if provided)

This information is used to provide access to our services and manage your account.

Usage Data

We may automatically collect certain information when you interact with our website or services, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Usage behavior within our website or services

This information helps us improve system performance and user experience.

Queue System Data

When businesses use the WaitQR queue system, the following information may be stored depending on system configuration:

• Customer name

• Phone number

• Selected service

• Queue position

• Ticket number and queue information

This data is used solely to operate and manage the queue system.

Businesses using WaitQR are responsible for informing their customers about any data collected through their queue system.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain the WaitQR service

• To process purchases and subscription payments

• To improve product functionality and performance

• To provide customer support

• To send service updates, notifications, or important system messages

• To prevent fraud, abuse, and security issues

We do not sell or rent your personal information to third parties.

3. Third-Party Services

WaitQR may integrate with third-party services to provide additional functionality.

These may include:

• Payment processors (for purchases and subscriptions)

• Messaging providers such as Twilio, WhatsApp Business API, or SMS gateways

• Website analytics services

• Cloud hosting providers

These services may collect limited information necessary to perform their functions.

Each third-party provider operates under its own privacy policy, and WaitQR is not responsible for their data handling practices.

4. Data Storage and Security

We implement reasonable technical and organizational security measures to protect your information.

Security measures may include:

• Secure servers

• Encrypted HTTPS connections

• Restricted access to sensitive data

• Regular security monitoring

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies

WaitQR may use cookies and similar technologies to improve user experience and analyze website performance.

Cookies help us:

• Remember user preferences

• Understand how visitors use our website

• Improve website performance and functionality

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide and maintain our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

Users may request deletion of their data where applicable.

7. Your Rights

Depending on your jurisdiction, you may have certain data protection rights, including the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Restrict or object to data processing

• Withdraw consent where applicable

To exercise these rights, please contact us using the contact details below.

8. Children’s Privacy

WaitQR is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur:

• The “Last Updated” date will be revised

• Updated policies will be posted on this page

Continued use of the Service after updates indicates acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Company: WaitQR
Website: https://waitqr.com
Email: hello@waitqr.com